Privacy Policy

Last updated: September 16, 2026. innovatehub.online is an independent informational website that publishes guides, reviews and responsible-play resources about licensed Australian sports betting. We handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and this policy explains how.

1. Who we are

The operator of innovatehub.online is ITmatters s.r.o. (ABN/ACN: 08139130), with its registered address at Žirovnická 3133/6, Záběhlice, 106 00 Praha 10, Australia. We are an independent information website, not a gambling operator. Personal information you supply to us, or that we collect when you visit this site, is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). To ask us a question about privacy, email [email protected] or post to Žirovnická 3133/6, Záběhlice, 106 00 Praha 10, Australia.

2. Information we collect

2.1 Server logs and security

Data: IP address, date and time of the request, the page you requested, and the type of device and browser (user agent)
Purpose: running the website, keeping it secure, detecting and preventing fraud and abuse, and troubleshooting problems
Retention: access logs for up to 14 days, security logs for up to 90 days, after which they are deleted or anonymised

We use this information to keep the site working, to investigate incidents, and to meet our legal obligations. We do not use server logs to build a personal profile of you.

2.2 Contact requests

Data: name (optional), email address, and the contents of your message
Purpose: responding to your enquiry, providing the information you asked for, and, where you have consented, following up
Retention: up to 180 days, unless a longer period is required to resolve an ongoing matter or is permitted by law

2.3 Cookies

See our Cookie Policy for the full list. In short, we use strictly necessary cookies to remember your age confirmation and your consent choice, and we use optional analytics and affiliate cookies only with your consent where required.

3. How we use and disclose information

We use personal information to operate and maintain the website, to improve its content and layout, to respond to your requests, and to comply with our legal and regulatory obligations. We collect and use your personal information only where the APPs allow: for the primary purpose for which it was collected, where you have consented, or where a law or regulation requires or authorises it (APPs 1 and 6).

We may disclose personal information to the following recipients, under contract and for the purposes described in this policy: hosting and content-delivery providers that run the site for us; security and fraud-prevention providers; analytics providers where you have consented; and affiliate partners in connection with the links we publish. We may also disclose information where a law, court order or government request requires it.

4. Overseas disclosure

Some of our service providers may process personal information outside Australia, for example when data is stored on servers located overseas. Where this happens, we take reasonable steps to make sure the overseas recipient handles the information in accordance with APP 8 — including, where we can, contractual commitments that bind the recipient to the APPs. On request, we will tell you the country or countries where your information was disclosed overseas.

5. Marketing (Spam Act 2003)

We comply with the Spam Act 2003 (Cth). We do not send you unsolicited commercial electronic messages without your express or inferred consent, and every message we do send identifies us and includes a working unsubscribe facility. You may opt out of marketing at any time, and we stop sending as soon as the opt-out takes effect.

6. Security

We implement reasonable technical and organisational safeguards to protect the personal information we hold. These include restricted access to our systems, encryption of data in transit where available, and training for staff and contractors on privacy and security. We review our safeguards regularly so they keep up with the risks that change as the site and our service providers evolve. No method of electronic transmission, and no storage system, is completely secure. If you believe your information has been compromised, contact us at [email protected] and we will investigate and, where appropriate, notify the affected people as described in our Notifiable Data Breaches section.

7. Your rights

Under the APPs you may ask us for access to, or to correct, the personal information we hold about you, subject to APP 12 and APP 13. To make a request, email [email protected]. We respond to access requests within a reasonable time (and in any event within 30 days), and where a request cannot be met we explain why. If you are not satisfied with how we have handled your information or with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): oaic.gov.au, phone 1300 363 992.

8. Automated decision-making

We do not make decisions based solely on automated processing of your personal information that could have a legal or similarly significant effect on you. Age-gate and consent reminders are simple, rule-based checks — no automated profiling of you is involved. If that ever changes, we will update this policy first.

9. Notifiable Data Breaches (NDB)

We comply with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth). If an eligible data breach is likely to result in serious harm to any of you, we will notify the affected individuals and the OAIC as the scheme requires, and we will take reasonable steps to remediate the breach.

10. Age restriction and children

This website is intended for persons aged 18 or over and we require you to confirm your age before you view its content. We do not knowingly collect personal information from minors or children. If you believe we have done so by mistake, contact us and we will delete it as soon as practicable.

11. External links

This site contains links to the websites of licensed Australian operators and to third-party support services. When you follow one of these links, you leave innovatehub.online and the operator's own privacy policy applies from that point. We do not control, and we are not responsible for, the privacy practices of those external websites. We encourage you to read their privacy policies before you submit personal information to them.

12. Complaints and escalation

If you are unhappy with the way we have handled your personal information, contact us at [email protected] first and we will do our best to resolve the matter with you directly. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC), which is the Australian regulator for privacy: oaic.gov.au, phone 1300 363 992.

13. Changes to this policy

We may update this policy from time to time to reflect changes in the law, in our service providers, or in the way we operate. The current version is always published on this page, with a visible last-updated date. We recommend that you check back periodically.

14. Contact

For any privacy question, access or correction request, or complaint, you can reach us at [email protected] or by post at ITmatters s.r.o., Žirovnická 3133/6, Záběhlice, 106 00 Praha 10, Australia.